9/19/2023 0 Comments Call spectrumChoose a cancellation date before next payment is due Click the download icon next to your most recent billing statement to review current balance. If you see an unexpected dollar amount, you can find and review line items on your bill here: Copies of your paper bills are stored under "billing" when you log in to. The balance should be displayed directly when you log in. Going in with a fully-paid account will make the process faster, particularly if you’ve been paying by mail and you’re moving. Check for unpaid balances on your current statementīefore you start the cancellation process, log into your account or check you last statement to make sure you don’t have any past-due charges. Confirm no charges after end of service dateġ.File equipment return receipts and email confirmations.Return any equipment leased from Spectrum (modem, router, DVR).Notify Spectrum of your cancellation (by phone or in-person).Choose a cancellation date before next payment is due.Check for unpaid balances on your current statement.The process for cancelling Spectrum internet service is: Otherwise, you must mail or physically return the equipment yourself. Return assistance: Spectrum can only do equipment pick-ups for canceled accounts if you have a documented disability.I strongly recommend you return equipment in-person at a Spectrum store and obtain a receipt. Equipment returns: Spectrum can charge $200+ if you fail to return the WiFi equipment, including if it’s lost in the mail.Do not cancel the day your monthly payment is due or scheduled. Be sure to cancel before your next billing cycle to avoid paying for an extra month of service. Prorated bills: as of 2019, Spectrum no longer prorates bills or issues credits for partial months.No early termination fees: All Spectrum plans are contract-free, so you don’t have to worry about early termination fees when cancelling.Alternately, there are a variety of personal finance services like Truebill or Trim that can cancel Spectrum for you. You have to either call-in or visit a Spectrum store in-person. Online cancellation: Spectrum does not allow you to cancel your account online.
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